Legal

Terms & Conditions

These terms set out who you are dealing with, what we sell, and how this site may be used.

Last updated: 21 September 2026

Not yet reviewed by a legal adviser

This page describes how we operate today, but has not yet been reviewed by a legal adviser. Your statutory rights under Malaysian consumer law are unaffected.

Who we are

alsultan.biz (AlSultanFood) is operated by Easy Global Ventures Sdn. Bhd., an imported food supplier and the official importer of Olivko in Malaysia.

We operate from Seri Kembangan, 43300 Selangor, Malaysia.

Company registration no.: 1262161-H

Registered address: Lot 11, Jalan 6/9, Kawasan Perusahaan, 43300 Seri Kembangan, Selangor

Using this site

This site is for personal, non-commercial use.
Site content may change at any time without notice.
Please do not copy, scrape or republish site content without written permission.
We do not warrant that the site will be uninterrupted or error-free at all times.

Products & pricing

All prices are shown in Malaysian Ringgit (MYR).
Prices and stock availability may change at any time before an order is confirmed.
Olivko bundles marked with a free gift include one complimentary jar of Madu Habbatussauda.
Product photographs and promotional graphics are for illustration.

Orders & payment

Your order is an offer to buy. A contract is formed when we confirm that order after your payment has been received.

We may decline or cancel an order — for example if stock runs out or there is an obvious pricing error — and will refund in full any payment already taken.

To be confirmed

The full list of accepted payment methods is being confirmed. All payments are processed securely through Billplz.

Delivery

Delivery area, rates and estimated times are set out in full on the Delivery & Returns page.

Returns & refunds

To be confirmed

The return window and refund process are being finalised and will be published on the Delivery & Returns page. In the meantime, please contact us and your request will be handled in line with Malaysian consumer law.

Product information & claims

Product information on this site describes measurable characteristics, origin and third-party certifications. It is not medical or nutritional advice, and is not a claim that the product prevents, treats or cures any condition.

If you have a medical condition or allergy, or are pregnant or breastfeeding, please consult a health professional before changing your diet.

If the information printed on product packaging differs from the information on this site, please contact us before making a purchase decision.

Intellectual property

The names and marks of the product brands sold here (including Olivko) belong to their respective owners. The text, layout and graphics of this site belong to Easy Global Ventures Sdn. Bhd. unless stated otherwise.

Liability & governing law

To be confirmed

The limitation of liability and governing law clauses are not final and have not yet been reviewed by a legal adviser. Your statutory rights under Malaysian consumer law are unaffected.

Changes to these terms

We may update these terms from time to time. The date of the last update is shown at the top of this page. The terms that apply to an order are those in force on the date the order was placed.

Contact us

Email: info@easygv.com

Phone: 01111222215